– Introduction to Crisis Communication for Leaders: Importance and Key Concepts

– Understanding the Role of Leaders in Crisis Communication

– Crisis Communication Strategies and Frameworks

– Crisis Messaging: Crafting Effective Messages and Statements

– Timing, Tone, and Content in Crisis Communication

– Case Studies in Successful Crisis Communication by Leaders

– Media Relations in Crisis Communication: Engaging with Journalists and Media Outlets

– Conducting Effective Media Interviews during Crises

– Simulation Exercise: Handling Media Interactions in a Crisis

– Analyzing Real-World Case Studies in Crisis Communication by Leaders

– Legal and Ethical Considerations in Crisis Communication

– Final Assessment and Course Summary