– Understanding the importance of emotional resilience and psychological support in crisis response

– Key concepts and principles of emotional resilience and well-being

– Ethical considerations in providing psychological support to responders

– Strategies for managing stress and promoting well-being in high-pressure environments

– Self-care techniques for responders during and after crisis situations

– Creating a culture of well-being within crisis response teams

– Active listening and empathetic communication skills

– Providing emotional support and validation to individuals in crisis

– Recognizing signs of distress and offering appropriate assistance

– Analysis of real-world case studies of effective psychological support in crisis response

– Lessons learned and best practices in psychological support techniques

– Developing action plans for implementing psychological support strategies